D.7.11 Order Execution Related Letters

Index

D.7.11.1 Delay in supply (informing customer)                                         

D.7.11.2 Delay in supply (requesting extension)                                      

D.7.11.3 Reply to complaint (deputing engineer)                                  

D.7.11.4 Reply to complaint (deputing engineer - another option)      

D.7.11.5 Reply to complaint (senior level response)                               

D.7.11.6 Reply (reassurance of action initiated, senior level response)

D.7.11.7 Reply (problem being attended to, senior level response)     

D.7.11.8 Reply (problem under control, senior level response)              

D.7.11.9 Reply (problem satisfactorily resolved, senior level response)

Index